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So, I Guess We Gotta Talk About Generative AI

Wednesday, May 01, 2024 1:50 PM | Erica Holthausen

When it comes to generative AI, I follow one simple commandment: Thou shalt not outsource your thinking, voice, or relationships to generative AI.

Generative AI generates media (images, videos, and text) from prompts supplied by the user. Applications like ChatGPT rely on Large Language Models (LLMs), algorithms that generate probabilities of series of words based on large datasets consisting of trillions of words scraped from the internet.

My biggest concern with generative AI is what it takes from us.

When we rely on generative AI, we outsource creativity to an application — a thing, not a person. A thing that cannot think and therefore cannot be creative. A thing that generates media in response to a prompt and deprives us of the joy of thinking deeply about an issue, wrestling with our ideas, and creating something in response.

Relying on generative AI deprives us of our humanity.

My laments for humanity are often dismissed by those who believe I am too idealistic. Others can’t hear my cries over the din of society’s demands to produce more and more, faster and faster. It’s true that I am an idealist. But I’m a pragmatic idealist (and a recovering attorney), so let’s turn to the business case against relying too heavily on generative AI.

The legal implications of using generative AI.

Erin Austin is an IP attorney who helps founders of expertise-based firms build and protect saleable assets. She discussed the legal implications of generative AI on her Hourly to Exit podcast with her guest, attorney Girija Patel. There’s a lot of depth and nuance to their conversation, but here are three key takeaways:

  1. US copyright laws do not protect AI-generated content.
  2. Content you produce with the assistance of AI might be copyrightable. If it’s easy to separate what you created from what AI generated, the portion you produced may be copyrightable. If that division is unclear, copyrightability will depend on how much control or influence you had on the AI-generated output. (Well, that’s clear as mud.)
  3. Consultants, contractors, media outlets, and corporations are adding provisions to their contracts that clarify whether generative AI can be used and to what extent. Use these tools when your contract forbids it, and you’ll be in breach of contract.

The legal implications of using generative AI is a complex and evolving area of law. But the legal implications of using these tools shouldn’t be your only considerations.

Generative AI may negatively impact your reputation.

Your reputation is your single most important asset. When considering whether to use generative AI, and if so, how to use it, you must evaluate it against the potential harm to your reputation. Keep these three points in mind:

  1. Generative AI cannot think. All it can do is use an algorithm to identify words that usually go together and spit out those pairings as sentences and pair sentences into paragraphs. That is why generative AI "hallucinates." If you use it, fact-check it. Always.
  2. As a consultant, your clients pay you for your expertise. AI-generated content is generic; it cannot bring your experience or insights to bear on the challenges your clients face.
  3. Some of your competitors are undoubtedly taking AI-generated content, polishing it up, and putting it out into the world as their own. They will put out a lot more stuff a lot quicker than you. But their work will lack depth, substance, and nuance. You can differentiate yourself by sharing your perspective and focusing on quality over quantity.

Generative AI can be a helpful tool if you use it wisely. And there are smart ways to use it to make the writing process easier, such as the approach shared by Neil Thompson in this LinkedIn post, especially if writing isn't your strong suit. But it can harm your business and your reputation if you don’t use it wisely.

Some will take the shortcut offered by generative AI, and many will get away with it even if their contract forbids it.

The internet is a noisy place. If you churn out as much content as possible as often as possible, you’ll do nothing more than add to the noise. Instead, focus on sharing your experience-based expertise and the insights your clients value most. Let others go after the immediate dopamine hit and burn themselves out on all the socials while you play the long game and build a sustainable consulting business.

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Erica Holthausen is the founder of Catchline Communications and a strategic thought partner to consultants who wish to build their authority and increase their visibility by publishing articles in industry trade journals and business magazines like Harvard Business Review, Inc., and Entrepreneur. To learn how to raise your profile, register for Pitched to Published, a free monthly Q+A focused on writing, pitching, and publishing articles.

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